Will I be charged sales tax?

Sales tax depends on your state, per applicable law, and is calculated based on your shipping location.

How long does it take to receive my order?

Firearm orders typically process in 1–3 business days after we receive your dealer’s FFL information. Non-firearm orders also process in 1–3 business days after payment. Processing time is separate from shipping time — during high order volumes, processing may take longer. See our Shipping & Returns page for shipping details.

Do you accept credit card payments?

Yes — we accept Visa, Mastercard, American Express, and Discover.

Can I place an order if I live outside the U.S.?

Sorry, we only sell and ship within the United States.

Do you ship to APO/FPO addresses?

Due to shipping restrictions, we can’t ship to APO/FPO addresses.

Is there a warranty on products?

Products come with the manufacturer’s warranty — check with the manufacturer for warranty details.

Do I need a special license to place an order?

No special license is required, but please be aware of local and state laws when ordering restricted items.

What if I forget my password?

Click “Forgot Password,” enter your email, and follow the instructions sent to reset it.

How can I return an incorrect item?

See our Shipping & Returns page for the full policy. Ammunition and consumables are non-returnable, and all sales are final.

What if a product description is incorrect?

We aim for accuracy, but errors can occur — we don’t guarantee that every title, description, or photo is 100% accurate. If you have a concern about a specific item, contact us before purchasing; we’ll correct any error we discover.

Do you special-order firearms?

Yes — our sales team is happy to help you find the firearm you’re looking for.

Do you receive guns from online purchases?

Yes, both long guns and handguns.

Can I buy a gun online and pick it up at BT Gun Company?

Yes — and it’s a popular choice, since we don’t charge a transfer fee when you buy online and pick up in person.

How do I arrange for a local dealer to handle my firearm transfer?

During checkout, instead of your own address, select an FFL dealer near you from our database. It’s your responsibility to contact your chosen dealer before completing your purchase — most accept transfers for a fee, so confirm they’re willing and ask what that fee is.

Can I buy a gun and ammo in the same order?

No — gun and ammunition orders must be placed separately.

Why must my AR lower ship to an FFL dealer?

Because federal law requires it.

Do you share or sell my information to third parties?

Never. See our Privacy Policy for details.

An item I want is out of stock — what can I do?

On the product page, use the “Notify Me When Available” link to add your email to our notification list. We’ll email you automatically once the item is back in stock. Signing up doesn’t hold the item or obligate you to purchase — items are first come, first served, so order promptly once notified.

Can I place an order over the phone?

Yes — please have the item number ready so we can help you quickly.

Do you have a gunsmithing department?

We perform light repairs on most rifles, handguns, and shotguns. We don’t reblue or restore firearms.

I purchased an item and want to return it — what’s your policy?

Returns require a receipt within 30 days of purchase, in original, undamaged packaging. All firearm sales are final. For safety reasons, our insurance doesn’t allow returns on ammunition, powder, or primers.

Do you ship to California?

Yes — we ship all California-legal firearms and low-capacity magazines. Check the California Department of Justice’s website for the legality of a specific firearm before ordering; some items (certain tactical rifles and related ammunition) aren’t legal for sale in California.

Didn’t find your answer? Contact us — we’re happy to help.